Returns and Refunds

At PlayRiders, we strive to ensure your satisfaction with our products. If you are not entirely happy with your purchase, our Returns and Refunds Policy is here to help.


1. Return Eligibility

To be eligible for a return:

  • Items must be unused, in their original packaging, and in the same condition as received.
  • Returns must be initiated within [Number] days of delivery.

2. Non-Returnable Items

Certain items may not be eligible for return, including:

  • Clearance or sale items
  • Gift cards
  • Items marked as "Final Sale"

3. Return Process

To initiate a return:

  1. Contact us at playridersstore@gmail.com with your order number and reason for return.
  2. Wait for confirmation and return instructions.
  3. Ship the item back to the provided address. Return shipping costs are the buyer’s responsibility unless the item is defective or incorrect.

4. Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within [Number] business days, and the credit will be applied to your original payment method.
  • Shipping fees are non-refundable unless the return is due to our error (e.g., defective or incorrect item).

5. Exchanges

If you need to exchange an item, please contact us. Exchanges are subject to stock availability.


6. Damaged or Defective Items

If your item arrives damaged or defective, please email us at playridersstore@gmail.com within [30] days of delivery. Include photos of the damage or defect for faster resolution.


7. Contact Us

For questions about returns or refunds, reach out to us at:
Email: playridersstore@gmail.com


We value your business and aim to make your shopping experience hassle-free!